Refund policy

We want you to love your jewelry as much as we loved making it. If it's not the perfect fit, you can return your order within 14 days under the following conditions:

Return Conditions

• Items must be unworn, in their original condition and packaging, with tags still attached.
• Personalized & Custom Items: Personalized or custom-made pieces cannot be returned or exchanged unless they arrive damaged. Once production has begun, the order cannot be cancelled, returned, or exchanged.
• Sale & Archive Sale Items: These pieces are sold at a special price and are final sale, so unfortunately we're not able to accept them for return or exchange. Thank you for understanding! If you have any doubts about fit or style, we're always happy to help before you order.

How to Start a Return

• We offer free return shipping on all items returned for store credit.
• If you prefer a refund to your bank account, the return shipping fee will be deducted from your total or paid upfront.
• To start a return, click the return request link in the order confirmation email you received.
• To start a return, click the return request link in the order confirmation email you received, and note in the comment field whether you'd like a refund or store credit — we'll process it accordingly.

Refunds

Once we receive and inspect your return, we will process your refund to your original payment method within 2–4 business days.

Questions about returns

Please contact us.